Setting Up a Singapore SIM Card for Your Domestic Helper: What to Know (and Why It Matters)
Get your helper a Singapore SIM so she can register Singpass and stay connected with you.
Get your helper a Singapore SIM so she can register Singpass and stay connected with you.
If your new domestic helper just arrived in Singapore, one of the first things you’ll want to do is help her get a Singapore-registered mobile number.
It might seem like a small step—but it’s actually a really important part of helping her settle in. A local number isn’t just for calls and WhatsApp. It’s needed for:
Without it, she won’t be able to access essential services meant to protect and support her while working here.
We recommend sorting out the SIM card after she has received her work permit card. It only takes a short trip to a telco shop or 7-Eleven, and it’ll save both of you time and stress down the line.
Here’s a simple step-by-step guide you can follow:
Most helpers go with prepaid SIM cards—no contracts, low cost, and easy top-ups.
Some good options:
These often come with affordable data.
You’ll need:
Places you can go:
Let the staff know you’re buying it for a domestic helper. They’ll guide you through activation and registration on the spot.
Pop the SIM into her phone, turn it on, and make sure it’s working. Save the number on both your phones for easy communication.
Singpass is Singapore’s digital ID system, and your helper will need it for:
But here’s the catch: she can’t register for Singpass without a local mobile number. That’s why it’s so important to get the SIM card first.
👉 Read our full guide to registering Singpass for domestic helpers here
Helping your helper get a Singapore mobile number might seem like a small thing, but it makes a big difference. It’s one of the first steps in giving her the tools she needs to work confidently and stay informed.
At Teo Express Employment Services, we support both employers and domestic helpers with practical onboarding—from setting up local SIM cards and Singpass accounts to making sure everything is in place for a smooth start.
📞 Call us or visit www.teoexpress.com.sg to find out more!