Why Do Domestic Helpers Need Singpass?

If you're a domestic helper working in Singapore, registering for Singpass is essential. Singpass is the Singapore Government’s trusted digital identity that allows you to securely access a wide range of online services from government agencies and private organisations.

With Singpass, helpers can:

• Check their work permit details on the SGWorkPass app
• View their medical records and vaccinations
• Access MOM e-services
• Apply for bank accounts or digital services that require identity verification

Who Can Register for Singpass?

To register for Singpass, you must:

• Be a Work Permit holder
• Have a valid FIN (Foreign Identification Number)
• Own a Singapore-registered mobile number

Step-by-Step Guide: How to Register for Singpass Online

Singpass registration is fast and can be completed online with face verification. Here’s how:

✅ Step 1: Go to the Official Singpass Website

Visit www.singpass.gov.sg and click on “Register for Singpass.”

✅ Step 2: Enter Your Personal Details

Key details you need:

• Full Name (as shown on your Work Permit card)
• FIN number
• Date of issue (found on your Work Permit)

Tick the boxes to accept the terms, then click “Submit.”

✅ Step 3: Face Verification Process

You’ll be prompted to:

• Enable camera access
• Position your face within the on-screen frame
• Hold still for automatic face scan

This step helps confirm your identity securely.

✅ Step 4: Create a Password

After verification:

• Set a strong password
• Confirm the password
• Click “Next”

✅ Step 5: Enter Mobile Number

Key in your Singapore mobile number to receive your One-Time Password (OTP).

✅ Step 6: Key in OTP and Complete

Enter the OTP sent via SMS, then click “Next.”
Your Singpass account is now successfully registered!

Set Up the Singpass Mobile App (Highly Recommended)

To make Singpass access easier:

1. Download the Singpass App (from App Store or Google Play)
2. Log in using your FIN and password
3. Set a 6-digit passcode
4. Enable biometric login if available

This app lets domestic helpers access services quickly and securely on the go.

Frequently Asked Questions (FAQs)

❓ Can employers help their helpers register?

Yes! Employers or employment agencies can guide the domestic helper through the process. All steps can be done on a phone or tablet.

❓ What if the helper doesn’t have a mobile number?

A Singapore-registered mobile number is required. You can help your helper register a prepaid SIM card first.

❓ Is Singpass free to register?

Yes, registration is completely free.

Need Help? Let Teo Express Assist You

At Teo Express Employment Services, we help domestic helpers settle into life in Singapore smoothly—including assistance with Singpass registration, work permit renewals, and more.

📞 Contact us today or visit www.teoexpress.com.sg to learn more.

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